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... Bank - ... are dreadful to deal with - no empathy or understanding. - 1 star
Understanding what it's like living in NZ while dying - LIVING
... Workplace - Kindness and support. They checked in with my husband regularly and colleagues came to visit him at home. He was given the opportunity to contribute and work from home when he felt able. There was no pressure on him and it was his choice when he felt he should stop work. - 5 stars
... Bus Service - Bus on demand requires use of an App, for someone who is elderly and has impaired sight this is challenging. So there is transport that goes by the door, literally, on a daily basis that they can't use. A non-app option needs to be included. - 1 star
... Organ Donation - My wife had been in contact with ... over a year ago in preparation for her passing. She wanted to donate her corneas as she knew they wouldn't be affected by her cancer. They said, to contact her closer to the time of passing. She did so and they said there is now a series of questions that need to be completed but by then she was too exhausted to do so, therefore the donation could not proceed. - 1 star
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